We include a pre-paid FedEx return shipping label with every package to make returns easy & free (for customers in the 50 United States and the District of Columbia). You may return any SKORA product within thirty (30) days of the date of delivery in their original, unused condition for a full refund or exchange.
Residents of U.S. Territories or Canada cannot use this return shipping label; we suggest sending your return using an insured and traceable carrier of your choice.
Please follow the instructions found on the back of the packing slip to return an item. Returns generally take 2-3 weeks to process if sent from continental U.S. locations. Returns sent from overseas locations may take longer. Refunds for returns will generally be issued to the original payment method. SKORA is not responsible for any returns lost in transit.
Orders cannot be cancelled once they have been submitted. You will need to return the package to obtain a refund.
We offer FREE FedEx Ground Shipping to the lower 48 continental Unites States, excludes AK & HI on orders over $90.00 after any coupons, discounts or promotions are applied. International Shipping is available with USPS or FedEx.
Shipping to P.O. boxes is not accepted by FedEx. Orders are shipped Monday-Friday, except holidays. Orders placed before 11:59 a.m. PST will ship the same business day. Orders placed after 11:59 a.m. PST will ship the next business day. FedEx 2nd Day Air and FedEx Next Day Air orders placed before 11:00 a.m. PST will ship the same business day. Orders placed after 11:59 a.m. on Fridays will ship on the following business day.
All duties and taxes are the responsibility of the recipient and will be assessed upon delivery. Please note that all prices listed on this site are in US dollars.
We may replace your SKORA product up to 1 year after purchase if it has failed due to faulty manufacturing. Damage that occurs from general wear and tear is not eligible for replacement. Premature wear and tear due to usage outside of the products intended use is also not eligible for replacement.
Please contact firstname.lastname@example.org or call 1-800-401-2231 for instructions on how to process your warranty item.
In order to make every effort to ensure that your shopping experience on the SKORA online store is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs). To be sure you’re browsing secure pages for transactions, check your web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the web site address to indicate that you are in a secure environment.
MISPRINTS AND ERRORS, PRODUCT AVAILABILITY AND PRICES
SKORA endeavors to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. SKORA cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. SKORA does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete.
SKORA reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.